UX Product Designer
Simplifying complex operations at scale.
I work with organizations to align workflows, technology, and stakeholders, to create products teams can confidently build and support.
Featured projects
Auto Care Service Ecosystem
A five-year transformation of Walmart Auto Care operations spanning customer intake, technician workflows, service coordination, and specialty service experiences.
Vision Center Last-Mile Delivery
Mobile tablet experience for contact lens picking, packaging, and handoff to driver.
AI-Assisted Rx Verification
Computer-vision prescription review for Walmart pharmacists, modeled to cut routine verification time by 41%.
Skillmark
An independent app I designed and launched on the App Store and Google Play, from the rank system to monetization.
Pharmacy Vendor Returns
Serialized vendor returns rebuilt for RxOne handhelds, delivered in six months and rolled out chain-wide.
Buy More, Save More
Rule-based discount management for Walmart Vision merchants, to replace manual in-store price overrides. MVP built in four months.