Experience
Walmart Inc.
Senior UX Product Designer | Jan 2022 – Aug 2026
Led product strategy and end-to-end design across Vision Center, Pharmacy, and Auto Care, with product leadership responsibilities spanning discovery, roadmap prioritization, requirements definition, stakeholder alignment, and delivery.
Vision Center
- Designed and delivered a customer-facing Walmart.com Vision Center order experience, unifying tracking for multiple vision orders while balancing usability, accessibility, and HIPAA privacy requirements.
- Drove product direction and design from concept through production for a Home Office pricing and discount management platform, owning product definition.
- Led the design of a contact lens catalog management system in a domain new to me, simplifying complex product administration workflows for internal teams.
- Led end-to-end design of a prescription fulfillment platform, delivering engineering-ready specifications in under five weeks to support critical workflows.
Pharmacy
- Led end-to-end design of computer vision-assisted prescription verification, supporting rollout across most eligible Walmart pharmacies; a task analysis modeled a 41% reduction in routine verification time, returning approximately 30 seconds per two-prescription bag.
- Designed and launched a ground-up, 0-to-1 excess-stock mobile platform for pharmacy technicians in eight months, supporting legal serial-number chain-of-custody requirements, inspections, system-prompted and manual returns, and batch submission and modification.
Auto Care
- Maintained and expanded a shared design subsystem used across Walmart Auto Care Center products, establishing reusable patterns and components that improved consistency, scalability, and collaboration between design and engineering.
- Spearheaded research into aftermarket wheel installation, turning a one-line business and product feature request into a streamlined safety-first inspection and installation workflow, endorsed by an ASE-certified master technician.
- Led strategy, workflow definition, and UX design for a technician service platform that reduced technician data-entry time by 50% while supporting workflows handling more than 90,000 automotive services daily.
UX Product Designer | Oct 2016 – Jan 2022
Designed associate-facing products across Auto Care and Store Operations, partnering with cross-functional teams to modernize customer intake and simplify high-volume operational workflows.
Auto Care
- Designed, launched, and maintained an iPad-based application that replaced a legacy service intake platform, modernizing the customer check-in experience for automotive service associates.
Store Operations
- Owned UX improvements and maintenance across a portfolio of 11 mobile store management applications supporting operational and performance reporting throughout Walmart stores.
- Designed a unified store operations platform that consolidated functionality from 7 separate applications into a single streamlined experience, reducing workflow fragmentation for store managers.
- Led the design of a desktop web application for Home Office–generated tasks to be sent to store tools, integrating task completion validation and resource attachment.
Skillmark
Founder & Product Designer | Feb 2026 – Present
Designed and launched Skillmark, a hobby practice tracker, on the App Store and Google Play, leading product strategy, UX, visual identity, and monetization.
- Directed development with AI coding tools (Claude Code, Codex) through native platform features, automated testing, and app store releases.